I’m grateful to have Eleven as my ID as she has been most patient, professional and responsive throughout the project. As this is my first home, I had many questions which she has patiently answered each time. As my work takes up most of my time, I haven’t had much time to think through the renovations work thoroughly. This resulted in several adhoc calls and texts at various times of the day, for which she handled every query professionally, including advising me when I was furniture shopping and sending her pictures of the items that caught my eye. She provided timely updates on the progress of the project, assuring me that things were on track and explained to me when there were delays. Before she handed the keys over to me, she also personally rectified some of the works to make sure that I was satisfied with the final works, including wiping down my home. Even after handing over the keys, she continued to be very responsive when I checked back with her on minor rectifications to be done - again, personally delivering the carpentry and tweaking the drawer alignment for my tv console on a weekend.

Thanks again for helping to design my first home! I am enjoying the space very much 😊